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Privacy Policy

Wisefelo Africa ("Wisefelo Africa") respects the privacy of its users and other visitors to its website. We believe that you have a right to know our practices regarding the information we may collect and use when you visit and/or use our site. Please read this policy carefully.

YOUR CONSENT

BY ENTERING TO, CONNECTING TO ACCESSING OR USING THE SITE (https://wisefelo.com), YOU AGREE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (as stated below). IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT USE THE SITE.

Information We Collect

When you sign up for a https://wisefelo.com account, we store your personal information that you provide us directly or through a third party service like Facebook and Google ie name, email and profile picture. We also collect data when you subscribe to our paid content.

Non-Identifiable And Anonymous Information

Non-personal information is any unconcealed information which does not enable identification of an individual user. We collect information while you access, browse, view, or otherwise use the Site. Non-personal Information that is being gathered consists of technical information, behavioural information and aggregated information, and may contain, among other things, the activity of the user on the Site, type of operating system, type and version of the browser, IP address, screen resolution, etc.

Personally Identifiable Information (“Personal Information”)

Personal information that is being gathered consists of any personal details provided consciously and voluntarily by the user. Users may be required to provide either/all of the following information: full name, e-mail address, location address, and phone number. This information is collected from the details the user may provide when registering online, placing an order, and/or when he/she chooses to contact us using our contact form or directly via email.

Our Purpose For Collecting Information

Depending on the type of information we have collected from the device or user, the general purpose is to make sure we better provide the services offered by wisefelo Africa especially the ones you paid for. We don't share your information with any other service.

Non-personal information is collected for the following objectives:

  • We use that information to enhance user experience and personalise your browsing experience as well as monitor the Site for fraud and inappropriate content.
  • Use it for statistical and research purposes and for customisation and improvement of our Site's interface.

Personal information is collected in order to:

  • Be able to contact users for the purpose of providing them with assistance and support when placing orders or using other services within our site.
  • Reply to your online queries made through the Site.
  • To track your subscriptions to our paid services.


How We Use Collected Information

We use personal information only as appropriate to provide you with quality service and security. For example, we may use the information collected from you to verify your identity. We may also use this information to establish and set up your account, verify or re-issue a password, process your order, log your activity, and contact you from time to time.

wisefelo Africa will not share your information with anyone unless you ask us not to by using the address at the bottom of this page, we may contact you via email in the future to tell you about services, or changes to this privacy policy.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, wisefelo Africa may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing Your Data

We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We take great care in maintaining the security of the Site and your information and in preventing unauthorized access to it through industry standard technologies and internal procedures. However, we do not guarantee that unauthorized access will never occur. Users who have registered to the Site agree to keep their password in strict confidence and not disclose such password to any third party.

Deleting Your Data

All user information is deleted when they delete their account; All personal information collected when they signed up, all subscription data and all user created posts. Analytical data will be kept but anonymously, the data won't be able to show who generated it.

Cookies

wisefelo Africa implement the use of cookies, we store and retrieve information on your browser using cookies, to help us bring you the best experience when you navigate through our website.

Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your machine if they are essential to the operation of this site but that for all others we need your permission to do so. wisefelo Africa does use some non-essential cookies. We do not do this to track individual users or to identify them, but to gain useful knowledge about how the site is used so that we can keep improving it for our users. This site uses different types of cookie as described below:

Types Of Cookies We Use


Functionality cookies

We may collect information automatically when you visit the website. The cookies allow us to identify your device and find out details about your last visit. These cookies don’t gather information about you that could be used for marketing or remembering where you have been on the internet.

We only collect general information such as your visit to our website, location, your connection to the Internet e.g. Operating system, IP address, etc.

Analytic cookies

Some of the cookies on our website collect information about how visitors use the website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works

Our website uses Google Analytics cookies. Information collected by these cookies will be transferred to and stored by Google on servers in the USA in accordance with its privacy practices. For further information about Google’s privacy practices and how this applies to Google Analytics, please visit: https://policies.google.com/privacy

Depending on the browser you use to visit our website, the settings may vary among this browser. However, you must know that if you disable cookies, you may not be able to take advantage of certain features of this website that require cookies

External Links

This website may contain links to other websites. When you click on a link on this website that takes you to a website operated by another company, you will be subjected to that company’s privacy practices.

Changes To This Policy

Any changes to this privacy policy will be posted on this website so that users are always aware of the type of information we collect, how it is used, and the circumstances under which, if any, it may be disclosed. Any information that we collect from you will be used in accordance with the privacy policy in effect at the time that the information was collected unless we receive your consent to change our practices with respect to the previously collected information.

Got Any Question?

If you have any questions concerning this Privacy Policy or the specific web content as well as technical questions of any type, please email us at info@wisefelo.com, and we will make an effort to reply within a reasonable timeframe.